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Dazzer114
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Mobile account security question

Hi trying to register for mobile online account with new sim only oomph deal is asking for security question answer but have not set one up?? 

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Ryan_N
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Re: Mobile account security question

Hi Dazzer114, 

 

Thank you for your post and welcome to the forums. 

 

So this would be the 'Password' when calling the team, when you set the account up you would have been asked to set a password. As this wouldn't have been done without setting one as of security and DPA reasons. Can I ask if you have managed to do this?

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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