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Fairyloveheart
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Iphone X order order steps!

Hi

Just a quick query!  Placed an order for the X (beginning to wish I hadn't after now reading the forums!), last Tuesday.  Got the confirmation email etc - with a Jan delivery date which is ok, I can wait - but confused about what happens next.  Order was sitting at parked, tried to call as per account screen request but had no help from three different operatives.  Then the next day, the credit agreement was sent which I electronically signed.  I've heard nothing since and now I can't get into the online account.  I could prior to signing the agreement.

Do I just wait now to receive a dispatch email next year??

Thanks

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gianmaranon
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Re: Iphone X order order steps!

i suggest you don't wait. Keep getting information from them until they've confirmed everything. 

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Forum Team (Retired) Daniel_G
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Re: Iphone X order order steps!

Hi Fairloveheart

 

Thanks for your post.

Sorry for the delayed response.
The phone will still be sent out on the delivery date unless we have any issues and we'd inform you prior to this.

Hope this helps.



Thanks,

Daniel_G - Forum Team

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