cancel
Showing results for 
Search instead for 
Did you mean: 

I've been charged for a text sent to me

wilber_force
Superfast

Hi folks,

 

I've been charged £4 for two texts from a number I have no knowledge of.

I don't even have the texts on my phone.

Any thoughts?

4 REPLIES 4

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Hi wilber_force, 

Thank you for your post 👍

I am sorry to hear about the text charges, just to confirm, it advises this on your bill but you do not recall texting them or seeing it in your sent.

I will need to take a look into this to see what has been going on.

Please keep an eye out for the purple envelope 📩

Zoie

enlli
Very Insightful Person
Very Insightful Person

In these cases it usually comes to either you have inadvertently signed up for something or, more likely you have been scammed.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks

OK folks, stand down.

 

I've just remembered what happened.

 

No need to follow up, it's my own fault.

Zoie_P
Forum Team (Retired)
Forum Team (Retired)

Thank you for updating the thread, we appreciate you coming back @wilber_force.

Glad this is resolved for you.

Zoie