on 10-02-2023 14:57
Hi folks,
I've been charged £4 for two texts from a number I have no knowledge of.
I don't even have the texts on my phone.
Any thoughts?
on 13-02-2023 13:03
Hi wilber_force,
Thank you for your post 👍
I am sorry to hear about the text charges, just to confirm, it advises this on your bill but you do not recall texting them or seeing it in your sent.
I will need to take a look into this to see what has been going on.
Please keep an eye out for the purple envelope 📩
Zoie
on 13-02-2023 13:31
In these cases it usually comes to either you have inadvertently signed up for something or, more likely you have been scammed.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks
on 13-02-2023 22:15
OK folks, stand down.
I've just remembered what happened.
No need to follow up, it's my own fault.
on 14-02-2023 13:15
Thank you for updating the thread, we appreciate you coming back @wilber_force.
Glad this is resolved for you.
Zoie