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I need evidence to prove I have had device blacklisted and SIM replaced

janey55
On our wavelength

on ‎07-02-2022 22:09

Hi all,

I reported a device to be stolen on 04/02/2022. They blacklisted the device and said that they would send me out a replacement SIM. My insurance company are requesting evidence to support this. Can someone help please?  

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Jodi_S
Forum Team
Forum Team

on ‎08-02-2022 08:53

Hi janey55,

A warm welcome and thanks for posting on our community forums. Unfortunately, we would not send out evidence for this. For more information, please check the link here.

Can we ask if you have received your replacement sim?

Kind regards Jodi. 

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