I'm trying to view my mobile credit agremeent

[lizrobbo69]

I can't look at my mobile credit agreement as I don't have the security code

[Carley_S]

Hi @lizrobbo69 

Welcome to the community forums

Sorry to hear you're not able to access your credit agreement. You should have received an email when you first purchased the loan. Please check your junk and spam folders just incase the email has gone into there. 

Let me know if you find it in there or not and we'll support further if needed. 

[lizrobbo69]

as i am no longer a virgin media customer i no longer have access to my virgin emails so this is no good for me?  do you have another solution please?

[David_Bn]

Good Afternoon @lizrobbo69, thanks for coming back to us.

Check out the envelope in the top right hand corner for a private message from me, and I'll do all I can to have this resolved for you.

Kindest regards,

David_Bn

[lizrobbo69]

i still do not have a resolution to this issue - can someone private message me so I can get access to my agreement?

[Matthew_ML]

Hey lizrobbo69, thank you for reaching out and I am sorry to hear this.

I will send you a PM now, please keep an eye out for my message. Cheers