How long until email for trade up upgrade to confirm order

[LiamW2004]

I wanted to know how long it has taken for people to receive the email so that they can confirm a trade up upgrade so that the order can be dispatched?

[John_GS]

Hi LiamW2004

Thanks for posting and welcome to the community.

Please see here - https://www.virginmedia.com/shop/mobile/trade-in - and use the chat function for any queries 🙂

Best,