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Family plan help

Guggles2k17
Tuning in

I have 3 sims with virgin mo ile however I cannot add any of them 2 a family plan please help

1 REPLY 1

Adri_G
Forum Team (Retired)
Forum Team (Retired)

Hey Guggles2k17, thanks for reaching out on our help forum and sorry to hear of the issues with taking all 3 SIMS you have with us under the same family plan.

We'd love to best assist with this, could you please advise if all numbers are under the same account name?

Also, have you called to ask our mobile care team to check this for you and confirm if possible and if so what was the advice you got from us?

Please, share more and we're eager to help.

Adri
Forum Team

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