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Ebilling pin

Hasnain59
Tuning in

I am trying to log into my virgin media account and it pops up saying enter your e billing pin which I can't remember and the email is not accessible And I do not know how to reset the e billing pin.

1 REPLY 1

Ashleigh_C
Forum Team
Forum Team

Hi there @Hasnain59

 

Thanks for your post and I am so sorry to see you are having this issue with your Ebilling pin. 

 

I'd be more than happy to get this reset for you via an IT ticket but it will require me to send you a PM. 

 

Please keep an eye out for the purple envelope in the top right corner of your screen alerting you to a new message received. 

 

Thank you.