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Don’t know Account number

Lindylooloo
Joining in

How can I find out my account number for my mobile
I don’t get emails monthly

i pay by direct debit

its not on my mobile bank statements 

 

1 ACCEPTED SOLUTION

Accepted Solutions

Martin_N
Forum Team
Forum Team

Hi Lindylooloo,

 

Thank you for your post and welcome to the community. 

 

From what you have advised it sounds like you're trying to sign into your online account. 

 

If it is asking for an account number there isn't one for your Mobile account. Here is the link to sign into the Mobile account: virg.in/youracc

 

If you would like to update your account so you receive monthly emails for this I can assist with this. 

 

I will private message you get to some details to assist. 

 

^Martin

See where this Helpful Answer was posted

3 REPLIES 3

Martin_N
Forum Team
Forum Team

Hi Lindylooloo,

 

Thank you for your post and welcome to the community. 

 

From what you have advised it sounds like you're trying to sign into your online account. 

 

If it is asking for an account number there isn't one for your Mobile account. Here is the link to sign into the Mobile account: virg.in/youracc

 

If you would like to update your account so you receive monthly emails for this I can assist with this. 

 

I will private message you get to some details to assist. 

 

^Martin

Thankyou for the help
All sorted out now

Sofia_B
Forum Team (Retired)
Forum Team (Retired)

Thanks for the update @Lindylooloo, glad to hear Martin was able to help. 

 

If you have any further issues, please pop another post on this thread and we'll happily assist. 🙂

 

Thanks, 

Sofia
Forum Team



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