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Hllomas
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Data sim

Hi, I can’t get my data sim to work in my surface laptop. My mobile sim works fine, but when I put my new data sim in there is says “account not active” left it for 24 hrs and it till says the same. I’ve had 2 data sim cards posted out and getting the same error with both. Any suggestions? 

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Corey_C
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Re: Data sim

Hi Hllomas,

 

Thanks for your post and welcome to the Community Forums,  Have you tried activating the SIM:  https://www.virginmedia.com/help/activate-a-sim

Let us know if you need further help.

 

Cheers,

Corey C

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