Credit file

[Abdulkhan]

Hi in 2017 i open contract with virgin mobile after sometime i closed the account because of the poor service

i check first time my credit file they put £45.00 as default i call them and paid them 2 days ago.

But still i didn't get any answer from them how they will remove my name.

[Zach_R]

Hi @Abdulkhan,

Thank you for your post and welcome to our community forums. We're here to help.

I'm very sorry to hear that this has happened. If there was an outstanding balance on your account impacting your credit file which you've now paid, you should see this reflected on your credit report within 6 weeks.

Thanks,