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Credit file amendment

FayeHaskins85
Tuning in

Hi, 

I telephoned the Virgin office today and was told that I needed to email: creditfileamendment@virgin.co.uk 

To have my credit amended however,  the email has come back undeliverable. Please can you give me the correct email or point me in the direction of someone that can help. 

This is urgent now.

 

Thank you 

 

Faye Haskins

 

4 ACCEPTED SOLUTIONS

Accepted Solutions

Anonymous
Not applicable
creditfileamendments@virginmedia.co.uk

See where this Helpful Answer was posted

Hi FayeHaskins85,

 

Thank you for your post and welcome to the community. 

 

Looking at the email address you posted in your original post and the one apcyberax posted they are slightly different. 

 

Please ensure that you are putting the s on the end of amendments when emailing as if left off you will get the error you have been getting. 

 

^Martin

See where this Helpful Answer was posted

Thank you! This seems to have worked 🙂

See where this Helpful Answer was posted

I'm glad to hear that is sorted for you. 

 

^Martin

See where this Helpful Answer was posted

7 REPLIES 7

Anonymous
Not applicable
creditfileamendments@virginmedia.co.uk

Apologies the email you put I did use. 

Hi FayeHaskins85,

 

Thank you for your post and welcome to the community. 

 

Looking at the email address you posted in your original post and the one apcyberax posted they are slightly different. 

 

Please ensure that you are putting the s on the end of amendments when emailing as if left off you will get the error you have been getting. 

 

^Martin

Thank you! This seems to have worked 🙂

I'm glad to hear that is sorted for you. 

 

^Martin

Jasonlloyd2
Joining in

Hi I have a problem with my credit file from about 5 years ago what I paid so I can't get credit could you amend it please  my name is [DELETED]  thank Jason 

 

 

 

[MOD EDIT: Personal and private information has been removed from this post.]

Hi @Jasonlloyd2,

 

Welcome to our community forums and thank you for your first posts.

 

For your confidentiality, please refrain from posting personal details here on the public forums.

 

In regards to your credit, please email creditfileamendments@virginmedia.co.uk who can look into this for you.

 

Thanks,

Akua_A
Forum Team

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