on 13-04-2021 17:06
Hi,
I telephoned the Virgin office today and was told that I needed to email: creditfileamendment@virgin.co.uk
To have my credit amended however, the email has come back undeliverable. Please can you give me the correct email or point me in the direction of someone that can help.
This is urgent now.
Thank you
Faye Haskins
Answered! Go to Answer
on 13-04-2021 17:35
on 13-04-2021 19:25
Hi FayeHaskins85,
Thank you for your post and welcome to the community.
Looking at the email address you posted in your original post and the one apcyberax posted they are slightly different.
Please ensure that you are putting the s on the end of amendments when emailing as if left off you will get the error you have been getting.
^Martin
on 13-04-2021 20:44
on 13-04-2021 20:51
on 13-04-2021 17:35
on 13-04-2021 17:51
Apologies the email you put I did use.
on 13-04-2021 19:25
Hi FayeHaskins85,
Thank you for your post and welcome to the community.
Looking at the email address you posted in your original post and the one apcyberax posted they are slightly different.
Please ensure that you are putting the s on the end of amendments when emailing as if left off you will get the error you have been getting.
^Martin
on 13-04-2021 20:44
Thank you! This seems to have worked 🙂
on 13-04-2021 20:51
I'm glad to hear that is sorted for you.
^Martin
on 13-05-2021 13:34
Hi I have a problem with my credit file from about 5 years ago what I paid so I can't get credit could you amend it please my name is [DELETED] thank Jason
[MOD EDIT: Personal and private information has been removed from this post.]
on 13-05-2021 13:49
Hi @Jasonlloyd2,
Welcome to our community forums and thank you for your first posts.
For your confidentiality, please refrain from posting personal details here on the public forums.
In regards to your credit, please email creditfileamendments@virginmedia.co.uk who can look into this for you.
Thanks,