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Closed PAYG account

MickR3
Joining in

As with many, my PAYG account has been cancelled. However contrary to Virgin's claims, I recieved no warning of this by email or other. Now Virgin say I cannot get a PAC number so I am locked out of all bank accounts. Are Virgin really this clueless? They claimed on Martin Lewis website "Virgin Mobile says you'll still be able to request a PAC from it even after its PAYG service has ended." Any help Virgin?

1 REPLY 1

Tom_W1
Forum Team
Forum Team

Hi @MickR3, thanks for your post in the community threads.

It looks like that you have posted an identical thread, which has already received a response directly from us so this thread will be closed off accordingly.

Many thanks

 

Tom_W