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Changed contract plan, received no confirmation

Ben251
Joining in

Last week I rang Virgin and asked to swap onto the sim only £6 a month 5gb data contract, changing from my existing monthly rolling contract to a 12 month one. Everything was sorted, but I've still received no confirmation email or any information in the Virgin media app about the contract. Please can someone check this for me? Thank you! 

1 REPLY 1

Martin_N
Forum Team
Forum Team

Hi Ben251,

Thank you for your post and welcome to the community. 

I'm very sorry to hear you haven't had any confirmation on this. 

I am more than happy to check over this for you. 

I will private message you to check this.

^Martin