Cancelled contract still receiving bills

[2badmice]

I renewed my Internet package this year after taking out the mobile contract the previous.  I asked the guy to cancel down the mobile as it hasn't been used, however, I am still receiving bills for it.

Although there isn't a cost involved, I have no use for it.

Is there no longer a live chat option, I have tried to find a link for it on the main site and no results come up?

[2badmice]

Thank you I appreciate your time

[Natalie_L]

Hi 2badmice, 

Thank you for your time with the private messages. 

I am glad we have been able to get this matter cleared up. 

Please do get back in touch if we can assist with anything in the future and we will be happy to help 🙂 

Thanks