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Can virgin mobile give me a new number on a current contract

Stillcapture
Joining in

on ‎29-01-2023 23:03

I have a security issue and need my current virgin media mobile number changed asap. Currently in contract. Need the current number deactivated

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2 REPLIES 2

enlli
Very Insightful Person
Very Insightful Person

on ‎30-01-2023 07:20

If you phone Customer Services on 789 they can do that for you

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Paulina_Z
Forum Team (Retired)
Forum Team (Retired)

on ‎30-01-2023 08:26

Hi @Stillcapture,

Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some issues with your mobile number and are needing to change it.

I can see that @enlli advised you to contact our mobile team directly. Can you tell us if this issue has now been resolved, or if you need any further assistance? We're here to help if you need us. 🙂

Please keep us updated so that we can help.

Thanks! 

Paulina_Z
Forum Team

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