Menu
Reply
  • 1
  • 0
  • 0
Tj21
Joining in
60 Views
Message 1 of 2
Flag for a moderator

Burn in issue

Have burn in on samsung s8. Under contract frm virgin .am i covered for new screen or repair 

0 Kudos
Reply
  • 144
  • 0
  • 14
Forum Team
Forum Team
34 Views
Message 2 of 2
Flag for a moderator

Re: Burn in issue

Hi Tj21, welcome to our community forums.

 

I am sorry to hear you're having issues with this, have you had a look at the Phone Fix support pages on our website? https://www.virginmedia.com/help/virgin-mobile-damaged-mobile-phone It allows you to check any issues you experience with your phone and to advise whether the issues are covered under warranty and if needed to book in the phone for repairs whether covered by warranty or not.

Please let us know if you would like any further assistance with this.

 

Thanks,

Tom_S

0 Kudos
Reply