Amazon Gift Voucher not received

[hen]

Hi,

I signed up for a mobile contract last month and the offer was of a £25 Amazon Gift voucher.  I have not received this voucher.  Please tell me when I can expect it. Thanks

[Natalie_L]

Hi hen, 

Welcome to the Community and thank you for getting in touch. 

I am very sorry to hear you have not received the Amazon Voucher. To confirm, was the offer taken directly from ourselves or via a third party site? 

If the offer was taken from ourselves, information on how to redeem this can be found here

Please let us know and we will be happy to assist further. 

Thanks, 

[kj49]

Hi 

I am also waiting for two £25 amazon gift vouchers that I should have received for signing up two mobile contracts with Virgin. I signed up via Money Saving Expert site. How do I go about getting my vouchers?

Thanks

Katie 

[Hayley_S]

Hello @kj49,

Thanks for joining the thread.

I am sorry you have not received your vouchers.

You would need to contact the third party you signed up with, as we can not redeem vouchers from a 3rd party website.

Many thanks,