on 12-10-2021 20:05
Hi,
I added AirPods pro’s to a mobile contract that I took out in November last year, and they are not working but i think i have warranty on them, Could anyone point me in the direction of feting them replaced.
Answered! Go to Answer
on 13-10-2021 08:29
Hi DeclanJ1874,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your AirPods.
They do have a 12 Month Warranty, so I would recommend checking your dates to ensure they are still covered.
If they still then I would recommend is contact Apple directly so they can investigate this for you.
^Martin
on 13-10-2021 08:29
Hi DeclanJ1874,
Thank you for your post and welcome to the community.
I'm very sorry to hear about the issue with your AirPods.
They do have a 12 Month Warranty, so I would recommend checking your dates to ensure they are still covered.
If they still then I would recommend is contact Apple directly so they can investigate this for you.
^Martin
on 13-10-2021 10:59
it says i have warranty until 18.11.21 but i apple say i need to pay £70 is that right?
on 13-10-2021 13:03
This would depend on what the fault is with the device. Apple would need to investigate this and see if the warranty covers this.
^Martin