on 08-12-2021 18:58
My card details has changed and they couldn't take my direct debit,I didn't realize and my account got suspended.
I have paid already 24 hours ago but still can't make calls.
Does anyone know how long does it take to get me reconnected?
Answered! Go to Answer
on 08-12-2021 20:40
Thanks again for getting back to me @Pisti1018 I'm glad we could get this sorted - apologies again for the inconvenience. If you encounter any more problems please don't hesitate to post again.
Tom
on 08-12-2021 20:08
Hi Pisti1018, thanks for getting in touch.
Sorry to hear your mobile isn't working after sorting out a payment. It shouldn't take more than 24hrs so I'd like to take a look into it and see what we can do to help, please get back to me via PM (the purple envelope) and we'll take it from there.
Tom
on 08-12-2021 20:40
Thanks again for getting back to me @Pisti1018 I'm glad we could get this sorted - apologies again for the inconvenience. If you encounter any more problems please don't hesitate to post again.
Tom