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backtothefuture
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Account Balance after closure

Following some issues and leaving Virgin Mobile I have had some fees waived but my recent bill is showing a charge.

I've just tried calling Virgin Mobile to get confirmation but I am none the wiser.

Would a member of staff be able to confirm that no payment is going to be taken by direct debit and there is a credit applied following the bill that has been recently issued.

Thanks in advance

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Re: Account Balance after closure

Hi there backtothefuture, thanks for your post.

 

Are you able to send us a private message with the following information so I can take a look at this for you?

 

  • Your mobile number
  • The full name on the account
  • Confirm if you are the account holder

Thanks

 

Nathan B

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backtothefuture
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Re: Account Balance after closure

@Nathan_B,

I've just sent you a PM as requested.

Thanks

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