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694 whatsapp messages, is it a record

roberthutton
Joining in

As the title says 694 messages plus about 11 hours of telephone conversation.

 

And issue still not resolved.

 

Complaint number C221221920

 

Ticket number P010971292

1 ACCEPTED SOLUTION

Accepted Solutions

Lee_R
Forum Team
Forum Team

Hi @roberthutton thanks for posting and welcome to our community.

I am really sorry that your complaint has not been resolved.  I'd like to take a closer look on your behalf.  I am going to send you a private message.

Regards

 

Lee_R

See where this Helpful Answer was posted

4 REPLIES 4

Lee_R
Forum Team
Forum Team

Hi @roberthutton thanks for posting and welcome to our community.

I am really sorry that your complaint has not been resolved.  I'd like to take a closer look on your behalf.  I am going to send you a private message.

Regards

 

Lee_R

roberthutton
Joining in

Now seven times I have been given a time scale of when they will have swopped back to my old number (virgin) and seven times they have failed, each time they say someone will contact and no-one has been in contact.

Hi roberthutton thanks for getting back to us.

Sorry to hear your issue still have not been resolved.  I am going to contact you again by private message.

Regards


Lee_R

Thanks