We can arrange to have your marketing preferences changed if you prefer to not receive sales calls from us. This will remove you from our database for sales calls and also unwanted addressed mail. You can contact us on 789 (Freephone from a Virgin Mobile), 150 (Freephone from a Virgin Mobile or Virgin Media landline) or 0345 6000 789 (from any other phone) or let me know on this thread if you would like to opt out and I will contact you for more information.
Why on earth do you and the public schoolboys that employ you expect us, the cashcow customers, to opt OUT of your nasty 'marketing' and appalling security practices? Give us an opportunity to opt in. No-one will, of course, because no-one wants this utter crap.
You should be ashamed fronting up something like that with a pretence that this is a 'community'. It's no such thing.
What I’ve heard about this was shady. I am only 15 and a random number calling me up at 8.00 o’clock? From what I’ve heard they are trying to offer me a new tv box which they shouldn’t be contacting me about anyway! Just send an email to what the TV account is done under (my parents) don’t try and call me up and offer me a box which is really quite shady even if it is genuine🤔
Thanks for the update - but why don't you just write a Letter (remember those) to all the loyal customers and get them to phone (via 150) and fulfil the order that way. That should alleviate any fears that it is a scam and also stop people getting interrupted by these random phone calls.
I am not going to take part in this offer because for all I know a scammer could be posing as you and posting that it's all Ok.
Bring the telesales jobs back to the UK so we stand a chance to understand them, I am at my wits end trying to decipher very poor English from males from the Indian sub-continent all of who remarkably have normal English names.
I am absolutely sick of these phone calls im getting about 3 a day. The worse thing about it is, it doesn't ring on my phone so i have no way to answer the call, it goes straight to voicemail then i get a message saying i have a voicemail so i have to ring the voicemail listen to a blank voice message then delete and repeat 3 times daily. This happens even if i block or unblock the number.
I have your top package broadband and am not interested in anything else as SKY is superior tv wise.
One of the moderators/virgin staff please contact me directly i want you to stop this sales number calling me this is severe harassment. surprised nobody has gone to watchdog/media etc about it, never known anything like it.
My friend also has the same issue with these calls. Beyond a joke
Don't forget guys, if you tell them to stop and they don't, under GDPR you can now go to the ICO and get them massively fined as Virgin are giving your details to an external company without your consent if you ask them to stop the calls.
So likely they best change practices as I certainly didn't opt in to this constant harassment by their marketing agency.