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bemusedshopper
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Message 61 of 67
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Re: 0800 183 6416


We can arrange to have your marketing preferences changed if you prefer to not receive sales calls from us. This will remove you from our database for sales calls and also unwanted addressed mail. You can contact us on 789 (Freephone from a Virgin Mobile), 150 (Freephone from a Virgin Mobile or Virgin Media landline) or 0345 6000 789 (from any other phone) or let me know on this thread if you would like to opt out and I will contact you for more information.

 


drivel.

Why on earth do you and the public schoolboys that employ you expect us, the cashcow customers, to opt OUT of your nasty 'marketing' and appalling security practices?  Give us an opportunity to opt in.  No-one will, of course, because no-one wants this utter crap.

You should be ashamed fronting up something like that with a pretence that this is a 'community'.  It's no such thing.

 

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DYLANBUSH
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Message 62 of 67
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Re: 0800 183 6416

What I’ve heard about this was shady. I am only 15 and a random number calling me up at 8.00 o’clock? From what I’ve heard they are trying to offer me a new tv box which they shouldn’t be contacting me about anyway! Just send an email to what the TV account is done under (my parents) don’t try and call me up and offer me a box which is really quite shady even if it is genuine🤔 Smiley Happy
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cojo150
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Message 63 of 67
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Re: 0800 183 6416

Thanks for the update - but why don't you just write a Letter (remember those) to all the loyal customers and get them to phone (via 150) and fulfil the order that way. That should alleviate any fears that it is a scam and also stop people getting interrupted by these random phone calls.

I am not going to take part in this offer because for all I know a scammer could be posing as you and posting that it's all Ok.

Thanks

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IanLodge
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Message 64 of 67
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Re: 0800 183 6416

@ Virgin

Bring the telesales jobs back to the UK so we stand a chance to understand them, I am at my wits end trying to decipher very poor English from males from the Indian sub-continent all of who remarkably have normal English names.

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Tilly3
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Message 65 of 67
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Re: 0800 183 6416

I’ve had several missed calls from this number over the past few days. I’ve blocked the number but will I now be subject to countless blank voicemails?
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dangie
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Message 66 of 67
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Re: 0800 183 6416

"They try to say you have a free upgrade and then try to confuse you and obtain payment. Do not give these people any information"

Had one yesterday. "Free" upgrade as a loyal customer then a casual slip-in of £9.99 a month.
Caller promised to send me an email but nothing arrived.
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Canky_99
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Message 67 of 67
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Re: 0800 183 6416

I am absolutely sick of these phone calls im getting about 3 a day. The worse thing about it is, it doesn't ring on my phone so i have no way to answer the call, it goes straight to voicemail then i get a message saying i have a voicemail so i have to ring the voicemail listen to a blank voice message then delete and repeat 3 times daily. This happens even if i block or unblock the number.

I have your top package broadband and am not interested in anything else as SKY is superior tv wise.

One of the moderators/virgin staff please contact me directly i want you to stop this sales number calling me this is severe harassment. surprised nobody has gone to watchdog/media etc about it, never known anything like it.

My friend also has the same issue with these calls. Beyond a joke

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