registered with misspelled email

[calicojackjrc]

registered with misspelled email, can not confirm email from virginmedia - ect, stuck in a circle 

Anyone any idea how to edit details, please help

Thank you

[Zoie_P]

Hi Calicojackjrc, 

Thank you for your post and welcome to forums 🙂 
I am sorry to hear you're having issues with your email being input incorrectly, can you please confirm for us if this is for registering your My Virgin Media account or billing ? 

Zoie

[calicojackjrc]

yes it is with registering virgin media account

[John_GS]

Thanks for coming back to us @calicojackjrc and confirming. This may need an IT ticket so I will send you a PM now to assist further.

Kind regards,