on 25-11-2019 15:29
I've been trying to change the email on my virgin media account for months now and every time it says "Sorry, we can't confirm your username" and i don't know what to do next
on 12-02-2022 11:57
Hi @Version2
Thanks for posting on our community forum!
Are you still unable to access the page now? I can look further into this if so
Regards
on 12-02-2022 15:55
Hi, yes it’s still an issue, thanks for your support!
on 12-02-2022 17:57
I'm going to drop you a private message now, please keep an eye on your inbox.
Regards