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clive104
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payments

I would like to speak to someone about my account. 

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Very Insightful Person
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Message 2 of 6
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Re: payments

bit vague, but the forum staff don't get involved in billing queries that much could give them a call via 150 / 0345 454 1111 online chat via http://contact.virginmedia.com

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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clive104
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Re: payments

Thanks for your reply.

I have tried phoning before and after all the options offered and time it takes you never seem to  be put through to the right person to answer your query.

I thought this might be a quicker solution but He Ho.

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Very Insightful Person
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Message 4 of 6
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Re: payments

What's the query and myself or somebody else might be able to point in the right direction


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clive104
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Re: payments

Hi,

I have solved my problem thank you, for once the phone lines were kind to me and a very helpful young man solved my query.

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Forum Team (Retired) Kath_F
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Message 6 of 6
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Re: payments

Hi clive104,

Thanks for your post and apologies that only now we're getting to you.

I'd also like to say thank you for coming back and letting us know things are resolved now. 
If you have any further issues you know where to find us. 
In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.
Take care. 
 

Kath_F
Forum Team



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