So tarmac was put over the cover at some point yesterday for which we are all hugely grateful and it has made an enormous difference to us. Please can you find out if this was done by your teams or by TFL?
I can confirm this was requested by ourselves and we're happy to hear this has resolved the issue. If you need us again in the future please don't hesitate to get in touch.
2 hours ago
I know it was requested by your team to your maintenance department, but please can you confirm that it was your maintenance department which took action to fix vs it being TFL?