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Message 11 of 33
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Re: manhole cover noise

You're welcome James, i'll get back to you as soon as I get an update on this.

 

Rob

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Message 12 of 33
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Re: manhole cover noise

Hi Rob, appreciating we are about to go into the weekend, wondering if your team has got back to you?

Cheers,

James

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Message 13 of 33
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Re: manhole cover noise

Hi Rob,

 

unfortunately this did not get repaired yesterday. I will now formally write to you about the noise nuisance. Please can you provide the best address to send this to and a reference number from your maintenance team. 

Thanks,

 

james 

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Message 14 of 33
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Re: manhole cover noise

The best address to write to would be the following:

 

Virgin Media

Diamond Plaza

Daleside Road

Nottingham

Nottinghamshire

NG2 3GG

 

I will raise this and request again and request a reference.

 

​​​​​​​Rob

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Message 15 of 33
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Re: manhole cover noise

Thanks Rob, and do please share the reference when you have it. Did the team get back to you on Friday?

Cheers,

 

James

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Message 16 of 33
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Re: manhole cover noise

Will do jregent, they didn't get back to me on Friday I'm afraid but this has been escalated.

 

Rob

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Message 17 of 33
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Re: manhole cover noise

Hi Rob,

Do you have any news on this repair? Still not fixed im afraid. I did write in but expect that will take a few days to work through the system. 

Cheers,

James

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Message 18 of 33
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Re: manhole cover noise

Really sorry about this James, I have escalated this again to be attended and secured. They have asked for an image if possible so we can ensure it is one of ours.

 

Rob

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Message 19 of 33
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Re: manhole cover noise

Hey Rob,

I appreciate your help on this. Bit weird your maintenance team had a completion date for the work and now are not sure its yours. Photo below. If they are sure its not yours then please do let me know and I will take the matter back to TFL.

Cheers,

 

James 

manhole cover.jpgManhole Cover

 

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Message 20 of 33
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Re: manhole cover noise

manhole cover 2.JPGManhole Cover

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