Re: late payment charge and I pay by direct debit !
John_GS did you bother to read the post or just decide to post a standard meaningless reply.
I didn't make the payment. Virginmedia have always taken the payments by direct debit, Virginmedia chose when to collect the payment not me. If for whatever reason they decide to take my money late why should I pay £7:50 for Virginmedia's failure to collect on time. What part of that are you struggling with and I will try to explain again.
Ultimately it is YOUR responsibility to pay on time. I do however sympathise as this isn’t a situation that should happen with DD paying, be interesting to see what the actual reasons is but you’d have to ring up billing for that.
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