Hi there please can someone tell me how to cancel my account as its very difficult to find a number, or do I just cancel my direct debit and wait for them to contact me? might be quicker??
cancel your DD by all means - the contact will not be what you want - black marks on your credit rating - debt collection letters etc
dial 150 or 0345 454 1111 and follow the prompts to - you are thinking of leaving us - open 8am -10pm 7 days a week and the plus is its a UK call centre