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Belinda4
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how do I get through to customer service at Virgin????

I've been trying to get through to customer service to discuss my account following the UKTV debacle.  Tonight was kept on hold for 21mins then got an automated message saying the other party had cleared and now the 150 number is permanently engaged.  Anyone out there have any suggestions?  

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Superuser
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Re: how do I get through to customer service at Virgin????

the channels are back e.g. -> http://www.virginmedia.com/corporate/media-centre/press-releases/uktv-channels-return-to-virgin-tv.h... there has been a mass amount of calls recently, only thing can suggest is keep trying
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Superuser
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Re: how do I get through to customer service at Virgin????


@paultechy wrote:
the channels are back e.g.

They weren't two weeks ago when this was originally posted though Smiley Wink

**********************************
I work for Virgin Media - but all opinions posted here are my own
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Superuser
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Re: how do I get through to customer service at Virgin????

oops my bad Smiley Wink
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