help with billing

[ann66]

hi i received a contract for the 31.12.21  and it says ive got discounts and i only have to pay ££12 until 22nd july 22    then it goes up to £58  until my contract finishes in 2023....but they are taking £58  out of my bank account now is there anyway i can get someone to look into this for me ....thankyou

[Tom_W1 · Accepted solution]

Hi @ann66, thanks for your post although I'm sorry to hear of your confusion.

Due to this being an account specific query, I'll need to pop you a PM to discuss this in further detail so I can see what's happening.

Please expect a PM to arrive soon, and respond when you can!

Many thanks