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idrivesafe
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help cant create account

help

trying to create an account for new broadband but eventually getting

Sorry!

We are not able to set up your my Virgin Media account at the moment. Please try again later, or you can also set up your my Virgin Media account at the time of your broadband installation. We are looking forward to connecting you to your superfast broadband.

thanks

 

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Forum Team
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Re: help cant create account

Hi idrivesafe,

 

Thanks for posting and welcome to the forums 🙂

 

My apologies for the online account creation issue. This normally does indicate an IT ticket has to be raised (that message about not being able to create), so I'll pop you a quick PM to gather some details for you, so I can sort this out.

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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