contract with virgin media has expired

[Rammstein1972]

hi,my 18 month contract is just about up, am I able to change to something else as in package because I won't be able to afford the original price it's going back to so I need to find something that's basic.. Right now I have mixit. oomph mobile.. I'm also wondering if I can keep my mobile contract going after contract for all is up.Thank you.

[greenfordraj · Accepted solution]

my advice - check out other companies to see what they are offering, then call Virgin Media on 150 and tell them you are leaving, they will ask why, tell them to get a better deal - they will now offer you a better deal

[Rammstein1972]

thank you so much 👍

[Zach_R]

Hi @Rammstein1972,

Thank you for your posts. I'm afraid that we're unable to process any package changes from here on the community forums, which includes upgrades and cancellations.

If you'd like to discuss offers and options, please reach out to our retentions department on 0345 454 1111 (or 150 from a Virgin Media landline) and they'll be happy to help.

Thanks,