contract ending soon

[Carebear0028]

Hi my contract is due to renew on the 31st December and will be going up in price which i really cant afford from £55.50 to £72.50. I wondered if you can offer me a cheaper deal, if not i would have to look elsewhere which i really don't want to do as i like virgin media, been with them for years, thank you 

[geo1947]

Hi Nat

I’m using WhatsApp 

George

[Lee_R]

Hi Geo1947, thanks for getting back to us.

Sorry to hear you've been unable to get through to our Customer Relations team.  I would like to take a closer look on your behalf.  I am going to send you a private message.  Please look out for the purple envelope in the top right of your screen.

Regards

Lee_R

[Lee_R]

Hi Geo1947, thanks for getting back to me privately.  

This is just a quick note to confirm you're satisfied with the response and efforts of the forum team?  Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand. Also, please bear in mind that our website offers lots of helpful information and also, you can manage your account from here.

Regards

Lee_R