on 07-10-2022 21:49
Hi,
I was sent a refund cheque by virgin as I have no left them. The name on the cheque doesn't match my bank account. Can I be reissued cheque please? I don't know who to get in touch with
08-10-2022 07:29 - edited 08-10-2022 07:31
See if info here is any use
https://www.virginmedia.com/help/refund
or wait for a VM forum team member to reply within a few days to advise. If you ever send anything to VM, use signed-for mail services.
on 08-10-2022 08:25
Hi @kadiris, thanks for posting and welcome to our community.
Sorry to hear that you've been unable to cash your cheque refund. I would love to help you resolve this. I am going to send you a private message. Please look out for the purple envelope in the top right of your screen.
Regards
Lee_R
on 13-10-2022 17:53
Hi @kadiris, thanks for getting back to me privately.
This is just a quick note to confirm you're satisfied with the response and efforts of the forum team? Remember, if you ever need assistance in the future, our fantastic community and forum team are always willing to lend a hand.
Regards
Lee_R