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change direct debit date

Clairemarie25
Joining in

hi 

Is there any way i can change my direct debit date i asked for end of the month but it’s coming out on the 16th of every month which is very inconvenient 

thanks

 claire 

2 REPLIES 2

Ernie_C
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HI Clairemarie25

I can see @Ernie_C has beat us to the answer 

Have you bee able to text us yet

If you are not made aware on the Text service 

You may see a slightly higher next bill as you will be extending it from the 16th to the end of the month 

Next month it will settle to the set amount 

Gareth_L