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msnbal
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cant register account

I have been trying to sign in to manage my account since last Monday. But I couldn't do yet due to the following error. Could you let me know when "a few technical problems" can be solved?

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Your My Virgin Media account

We're sorry, but we're having a few technical problems and we can't set up your account at the moment.

Please come back and try again later

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Regards,

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Forum Team (Retired) Kath_F
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Re: cant register account

Hi msnbal, 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

I'm sorry to hear you've been having an issue registering for a Virgin Media account. 

Checking these details today it's allowed me through to the next step. 

Try again and let me know how you get on Smiley Happy

Thanks,

Kath_F
Forum Team



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