cant pay my bill due to errors

[dunkers2k22]

i cant pay my bill, i get errors everytime i click pay now, i can log in fine, i can do everything else but pay my bill, ive cleared cache, deleted cookies, tried chrome,firefox,opera,ie, and samsung internet and chrome on my phone and i still get the same errors, i cant pay my bill so i guess there gonna cut me off which i dont want.

[dunkers2k22]

Well I typed in my postcode and surname in the 1st one one nothing happens when I click next/continue. I tried the 2nd one and it sent me to another error, so I did the 0800 number to pay and because I don't have a landline and I can't get to my account number it just ends the call. Why is it so hard just to pay my bill? 

[Tom_W1]

Hi @dunkers2k22 sincere apologies for this. 

Can you please try following the automated options as advised here please:

Call 150 / 0345 454 1111, select options 1, 1 and 1 again as this should allow you to pay your bill?

Many thanks

[dunkers2k22]

Well finally I got through to a human. They was gonna send me a link and I told em not to. So my bill is paid now for this month. Thanks for the help guys. 

[Gareth_L]

Thanks for your patience as well dunkers2k22 ^GT