on 16-05-2022 13:07
i cant pay my bill, i get errors everytime i click pay now, i can log in fine, i can do everything else but pay my bill, ive cleared cache, deleted cookies, tried chrome,firefox,opera,ie, and samsung internet and chrome on my phone and i still get the same errors, i cant pay my bill so i guess there gonna cut me off which i dont want.
on 16-05-2022 13:19
on 16-05-2022 13:27
Well after messin about and calling that automated number it asked for all my details which u typed in for it to send me a link to pay my bill and guess what. It popped up error. I give up
on 16-05-2022 13:31
I think I would too to be fair.
on 16-05-2022 14:30
on 16-05-2022 15:37
on 16-05-2022 15:45
I even logged in to my neighbours WiFi and used his phone and got this.
on 16-05-2022 18:18
Hi @dunkers2k22,
Welcome back to our Community Forums and thanks for your post.
I am sorry to hear you're having some issues paying your bill online.
If you call our automated payments line on 0345 454 1111, options 1, 1 and 1 again, it should allow you to pay your bill over the phone.
Let me know how you get on.
on 17-05-2022 07:15
Well you also didn't read the replies. I already tried that, all that did was send me a link to pay my bill which came back in error. I've made an official complaint, just waiting for a call back, cos Im having other problems too
on 17-05-2022 09:33
Hi @dunkers2k22,
I am very sorry to hear you're having these ongoing issues making a payment. You should be able to do this over the phone.
There are several ways to make a payment, all of which are listed here. Are any of those suitable to make your payment?
Thanks,