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estewart35
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cant login to account

cant login to my account is it possible to get this reset as clicking forgot password isnt working?

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Forum Team
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Re: cant login to account

Hi Esteward35, 

Thanks for your post and welcome to our community. 

Sorry to hear that you're having issues getting into your online account. 

So when you click forgotten password, what happens? Does it not take you through some steps to reset the password or send you an email? 

Are you certain an account has been created previously? If not does it let you register one?

Let us know. 

Emma_C - Forum Team
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