I appreciate that there are problems with the corona virus hitting call centers, but after loosing my job through the knock on affect of the virus and being an agency worker in the north east. I have no income coming in and everything is getting stopped or cut back untill work can be found again{god knows when}
Been trying for 3 days, everytime you are put on hold for 30 mins then cut off, one day i tried it 7 times...every time the same. Come on virgin, in these uncertain times you have to arrange another method for people to contact you.
I will give it one more day to try and if still no luck i will have no option but to cancel my direct debit through my online banking...i bet they are quick enough to respond when the payment is not processed.....very annoyed.
