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smartacus
On our wavelength
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bundles

i seem to have been loaded with bundles i never asked for tv i never watch working from home security ( i work as a gardener. I have no recollection of signing electronically or otherwise looks like a Fraud

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Forum Team (Retired) Kaz_A
Forum Team (Retired)
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Re: bundles

Hi  smartacus 

I appreciate you getting in touch regarding the extras and TV service.

I can see this has been logged as a complaint with our teams and they have looked into this for you.

We are unable to intercede at this point as a resolution has already been reached via this process.

If you are unhappy with this you have the option to log this with CISAS for independent review.

Please let us know if we can help with anything else.

Kind regards.

 


Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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