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ma875
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broken cabinet outside my house

How do I report a broken cabinet please? Have tried sending a PM to one of the mods but no answer. The cover of the box on my house wall has come away and the wires are exposed. Thanks. 

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Forum Team (Retired) Tom_S
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Re: broken cabinet outside my house

Hi ma875, welcome to the community forums.

 

I am sorry to hear you're experiencing issues with this. If it is the box on the wall of your house where the cables feed into your property this is the omni-box and we or any of our customer service agents can request to have someone come out and fix that for you. If it is a street cabinet I can request additional details to report the broken cabinet to the relevant team.

 

Thanks

Tom_S

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ma875
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Re: broken cabinet outside my house

Hi Tom, thanks for your reply. It's the box on the wall of my house. Could you let me know (e.g. by PM) if there are any more details you need in order to arrange for someone to come and fix it? Thanks. 

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Forum Team (Retired) Tom_S
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Re: broken cabinet outside my house

I am going to send you a PM so I can request the required information from you so we can get it booked in for you.

 

Thanks

Tom_S

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