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chipsy54
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bogus accounts

I am being charged 2 Virgin Media Direct Debits & I was told one of the direct debits being taken from my account is not being taken by Virgin but my bank insists it is definately being claimed by Virgin I dont know what to do about this can anybody help me??

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DavidJWalker
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Re: bogus accounts

i pay mine by card every time i don't have virgin media Direct Debits at all

My Broadband Ping - Virgin Media 350MB


Using VIVID 350 Optical Fibre




Just another VM user trying to help out so my answers may be wrong.
If you do like my answer please mark it as helpful; it may help others
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Forum Team
Forum Team
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Re: bogus accounts

Thank you for getting in touch. 

I have sent you a private message to request a few more details to allow us to be able to look in to this further for you.  The private message should appear when selecting the purple envelope icon on the top right of the page. 

 

Thanks, 

Nat
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