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davemac123
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bl9 6np bury

anyone know when bl9 6np   area will be up and running    thank you

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Re: bl9 6np bury

Hi davemac123 and thanks for your post, we're glad to hear you're eager to sign up to our service.

I noticed in your previous thread you mentioned that we've already done some digging on your street, so I've sent an email to our network expansion team to see if we can get n update on when the work will be completed.

I'll post here when I know more.

Best,

Michael_JK
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Re: bl9 6np bury

thanks for replying     still waiting for an answer      a rough estimate would be ok one month two months or six    thank you

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Re: bl9 6np bury

Hi davemac123,

Very sorry about the delayed response, I was away from the office unexpectedly.

I have heard back from our network expansion team who have advised they are still waiting on some works to be completed as well as a power source to be installed.

They have said this work could possibly take around 12 weeks to be completed. Once we have a more definite time frame we'll be in touch via email if you have registered your interest previously here: https://virg.in/cablemystreet and we'll also put something through your door.

I'm sorry I've not been able to offer you any concrete info right now, however I'm positive it'll be well worth the wait once everything is up and running.

Best,

Michael_JK
Forum Team

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Re: bl9 6np bury

thanks for the answer  . by the end of october thats not to bad     all i need to know how best to get out of bt contract without a huge bill   thank you

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Re: bl9 6np bury

hello   its been a while since i asked    but any news about mostyn ave    bl96np     thank you

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Re: bl9 6np bury

Hi davemac123

Thanks for getting back in touch.

I've had your PM details and sent these to the teams for you.

If they get back to me with anything regarding the development then I'll pop back to you with their updates asap.

Cheers

Karen


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Re: bl9 6np bury

thanks for the reply     but when you say you have sent off my details     and you will let me know then  but that seems to be the reply you give as standard  but   i got that reply 4 months ago and nothing happened  surely they know approx  when they will start  just so i dont have to sign a new 12 mths contract with btthanks bye

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Re: bl9 6np bury

Hi davemac123

That is the 'standard reply' as that is what we actually do. Unfortunately the person who picked up your response has not had a response from the teams so I have escalated this for him.

I checked in with them to chase this just in case as that person is not a full time forum agent like I am, but a support from our other social media team so my apologies this one has been missed.

I am full time on the forums and I will be chasing this for you if I don't hear within the next 3-5 days.

Kind regards.


Forum Team

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Re: bl9 6np bury

hello karen      i can see virgin contractors digging up main road passed my avenue   about 40 yards away any news when they will be digging up my evenue thanks again

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