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TP57
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bereavement

Hi

i am due a refund due to the passing of my wife..

Ive spoke to the team and they gave me and email address, but i can not find the paper i wrote it on...

it was something like bereavement&criticalillness@virgin.com but that is bouncing..

anyone help with the correct address please

 

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Re: bereavement

Hello TP57, 

Welcome to our community forum page. 

I'm very sorry to hear about the passing of your wife. 

This email address isn't one that I'm familiar with, was it provided to you over the phone? 

I have sent you a private message so I can check the status of your refund refund. 

 

Kind regards, 

 

Dean C

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wez
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Helpful Answer

Re: bereavement

You just need to replace @virginmedia.co.uk - you've got the rest correct 🙂

or call on 0800 952 2302

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TP57
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Re: bereavement

cheers
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