Managing Your Account - Cable
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Forum Posts

Renewal mis-sold

Hi, I called yesterday to close my account due to cost and service but after speaking to someone decided to extend with a new price and the Sky Sports Package. I asked if this was complete and was told it was, but I have only been given the SD channe...

jmkb007 by Tuning in
  • 4 replies
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Broadband upgrade order 7th March. No progress.

Hi.I ordered this upgrade to 1gb on 7th March 2024 and got all contracts etc. Nothing since and nothing showing on my orders on virgin media and no new hub arrived.Upgrading as 350mb not reaching my office in tiny bungalow so want better hub and WiFi...

GJL1 by Joining in
  • 1 replies
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Re: What channels are on Mega TV

I've just had a chat as I was out of contract.Currently on Maxit TV with Sky Sports & TNT (BT as was)Spoke to an advisor earlier & asked for the same channels/landline package which I think I am getting with an upgrade to a 1Gig connection.However to...

amoltu by Joining in
  • 2 replies
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Contract dispute, HELP!

Yesterday i received an email from Virgin telling me that I am now out of contract for my Broadband service and presenting me with a few options. This came as a bit of a surprise to me as my initial contract, (We'll come back to that), was for 18 mon...

Resolved! Homeless - Cancellation Fee Help please

Hi  In December me and my children had to leave our family home due to safe guarding concerns. We are on the list with housing executive but the housing situation here is in an awful situation both with NIHE and private rentals so we have had to temp...

Emma45 by Joining in
  • 1 replies
  • 0 kudos