trying to sign up for my boradband account online and account number not working, its 8 digits long, ive tried putting 0 before and after and still not working...
Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are having issues setting up an online account .
So I can help further I will send you an invite into a private chat, please click on the purple envelope to accept.
This also is happening to me, I am unable to set up an account because the reference number provided to me in a letter is 4 digits short. Any help would be appreciated.
Hi @Roberta93 thanks for posting and welcome to our community.
Sorry to hear you're unable to register for your online account. Can I ask if your services have been installed yet?
Yes, I have been at my current address with internet for 18 months
Thanks for getting back to me @Roberta93
I am going to send you a private message.