Wrong email

[Alby120]

Hi, I do a subscription with Virgin at the phone and she ask me about the email and I spelled for her and she said I will receive a email from Virgin about my broadband. I didn’t receive the email but I have the broadband. I try to call them and they said can not help me. The problem is, I don’t speak very well English and when I spelled maybe I spelled wrong. What can I do. 
Thanks

[sophist · Accepted solution]

Staff here can help you though it may take a couple of days for them to get to your post.. 

Moving this post to the correct forum..

[Zoie_P]

Hi Alby120,

Thank you for your first post and welcome to forums 🙂

I am sorry to hear you have been having issues with checking to see if your email is correct.

I can certainly help you with this, I will pop you over a PM, so I can get some account details and get this sorted. Just keep an eye out for the purple envelope 
Zoie